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Service Provider Pro (SPP) is an all in one software service for agencies. One of the key features is a form builder which Zuko has a direct integration with so it’s easy to set up user behaviour tracking.
On your Zuko account, click on Add Form on the dashboard, and then fill out your organisation details, the main contact, the label (how you would like the form to appear in Zuko), and the URL the form is hosted on.
To find the form URL, go in SPP to Forms → Order Forms/Contact Forms. Open the form you’d like to use and copy the form link.
Zuko consists of an activity tracking tag and a completion tag. For more information about the Zuko tags, we have a separate in-depth guide to the tracking codes here.
You will find these code tags within the Tracking Code page in your Zuko account, like the example below:
To add the Zuko tracking codes to your SPP.co form, you can use the Scripts tab in SPP.
While viewing the opened form, click the Scripts tab. Paste the Activity Tracking Tag and save it.
The completion code needs to be integrated in a different place. Paste it into the the dedicated conversions template at public → custom_scripts_conversion.twig:
Once you’ve set that live you should be able to track user behaviour on your forms to understand the points of friction and how you can fix them.
