Zuko Blog

A framework to optimize your form: Prune - Tune - Postpone - Explain

The original form optimizer takes you through her framework to improve the conversion of your forms

Caroline Jarrett has been improving the UX of online forms for decades. Over the years she has put together a framework which helps you redesign your form to deliver better user experience and increase form conversion rates. In this video session she shares the framework with Zuko and UX researcher Orok Brooks.

Prune - Audit your questions and remove any that are not fully necessary

Tune - Make the remaining questions easier to answer from a UX perspective

Postpone - Can you ask any questions later rather than now?

Explain - If you need the information tell the form filler why you need it.

If you'd like more guidance or videos on improving your forms you can check out our collection of form optimization guides.

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More from our blog:

Why You Can’t Use Google Analytics as Your Only Source of Truth
How GA4 can mislead you and what to do instead
How Experimentation Can Supercharge Your Form UX
Thoughts on how experimentation can improve the performance of your forms
What You *Can* Customize and Test on Shopify Checkouts to Boost Conversion Rates
A list of things you can change and test on the Shopify checkout
Optimizing Insurance Forms - A Video Workshop
Tips on how to improve the performance and user experience of insurance forms

Zuko is the most powerful form analytics platform available on the market. Find out how to improve your form and checkout conversion by taking a product tour.

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